2026 Ford Transit 350 XL Low Roof Sliding Pass. 148 AWD

My key with the built-in FOB and chip to start my truck that I pull the Mobile Escape Unit with broke. I got in touch with their Parts department at literally 5 minutes to 5 on Monday night. I gave Bill my VIN and I wás in luck! They had two keys with chips for my truck in stock! He transferred me to Melissa in Service who made my appointment to get them cut and programmed first thing in the am. 7 employees helped me including the woman who initially checked me in, Bill who perfectly cut my keys, the guy who wrote my work order, the person who programmed them to my truck, the 2 wonderful women in financing who showed me where the good free coffee ? was and kept me company while I waited, to the friendly woman in billing. That had me on the road by 9 am! It felt like minutes, not an hour. Very professional service that made me feel important. Especially for a small service. I have 6 vehicles but I'm going to Dean Arbour for my next one! Thanks, Lenny

Bought a lot of vehicles in my life and couldn't be happier with the level of professional courtesy and honesty I experienced here at Dean Arbour ford. I recommend this dealership strongly for both new and used autos. Very happy with every aspect of the purchase.

I am very happy with my purchase of a 2021 Ford Explorer from Dean Arbour Ford of Tawas. My salesman, Charlie Smith, was very helpful and knowledgeable. He answered all my questions and made sure I got the best deal possible. The entire staff at Dean Arbour Ford of Tawas treated me with respect and as a valuable customer. They made the whole process smooth and hassle-free. I would highly recommend them to anyone looking for a new or used car.