2026 Ford Explorer

The service writers Brittany Brooks and Tiffany Williams were extremely professional, and very helpful. Travis and Rachel the delivery and pick up coordinators were fantastic. They took extremely good care of my vehicle. The pick up and delivery service that Ford is doing now for their customers is one of the best experiences I’ve ever had. They did a pan down transmission service, coolant, flush, spark plugs, and drive belts.

Hall Elizabeth City is an outstanding company to work with. As we all know, buying a car can be an overwhelming process. As soon as I walked in Hall Elizabeth City, I was greeted and welcomed in with warm smiles. Each step of the process was handled with care, understanding and patience. They work with you and your needs from start to finish. The General Manager, David Shope, was a true pleasure to work with. His professionalism and commitment to excellence are clearly reflected in his work. The attention to detail and hard work given is cited as a model of excellence for the company. Thank you Hall Elizabeth City for allowing me the opportunity to work with each and every one of you.

Our Escape decided to escape from working and throw a check engine code and kill the battery. We had it towed here to fixed from Chesapeake, and what an excellent experience! The service department took great care of the car, kept us up to date on what was going on and was very responsive and friendly!! Highly recommend the service department here!!