2026 Ford Explorer Tremor 4WD

My husband and I recently traded for an f150. The customer service was excellent! Mr. Justin Cupp was very knowledgeable and patient answering every question and providing everything that was needed. From beginning to end the service was top notch! What a pleasure to do business with Mr Cupp and Trotter Ford of Pine Bluff, we will definitely return!

They did a good job running a diagnostic on our recently purchased vehicle and completing some of the work that needed done. However I was disappointed in their charging sometimes twice for basic items like sensors, or $300 each for tires, or what they charged for labor. It was a shock to have to spend almost $1000 for a brake job, to put 3 tire sensors in, and replace 2 panels. Pricing for these items at other repair facilities was much lower.