I purchased a Power Wagon from Manuel, the fleet sales manager, over the phone and the process was seamless. I called across California to find a dealer not charging the Covid premium and Manuel instantly emailed me the out the door price, no mark up or “mandatory dealer add ons”. I sent him a deposit that day, waited a couple weeks for the truck to be offloaded, and drove 4 hours to pick it up. He had it ready, washed, and all the paperwork sitting in a folder ready for me to sign since he knew we were driving 8 hours round trip.
In total I spent 20 minutes at the dealer, which was much appreciated after a long drive.
This was an all business transaction, no games. I’d gladly drive back up to pick up another truck instead of dealing with our scheme-y SoCal dealers.
5.0
Dan DiAnni • 6 years ago
Great experience overall. Manuel (my sales rep) was a total professional and gives you all the information you need to make the best decision on a vehicle. I live in NV and he knew every detail of out of state sales. There was some confusion at the DMV when I registered the vehicle and Manuel got on the phone with the DMV to clear it up while I was there! He resolved the issue and I was able to successfully register the car and owe no additional sales tax at the DMV. The buying process was streamlined and easy - we made the deal over phone and email and I was picked up at Fresno airport the next day, 15 min of paperwork and I was on my way home in my new Trailhawk. I couldn't have been more pleased with the experience and I recommend this dealership to anyone within a short flight of Fresno!