2026 Chrysler Pacifica Select AWD

Big shout out to, Dodge, Jeep, Ram for getting my truck back on the road. I broke down on top or around Lassen mtn. area far from the dealership, I was able to somehow limp the truck to the dealership and as soon as I got there I was greeted with respect and kindness… although they did not have the part in stock they ordered it and had it installed within 24 hours. Everyone from the service department was absolutely amazing, for me the cool part was when the technician showed me what was wrong with the truck instead of telling me. Matt, Mike, Josh ,Laurie and Jerrika we’re top notch, that small town charm vibe was definitely felt at this dealership. Next time I am in town, Starbucks is on me. Thank you so much for getting me back on the road just in time to make my son’s birthday. :)

After shopping around Reno and the internet for months, I finally found the exact Durango I was looking for in Susanville!! Working with Raul and Shane was super easy, all over the phone and email. They handled everything and delivered the car to me here in Reno. My registration was completed and within a week I had my new tags. Such a laid back vibe, I highly recommend this dealership. I love my new car!!!

This was going to be a one star review and a rant. However, it’s not. I highly recommend checking the MSRP sticker and making sure the vehicle you’re buying has the features you want or can’t live without. There was a mistake made in what the vehicle was equipped with. Instead of saying “I never said that” Matt Biasley admitted he made a mistake. Honesty from a car salesman. Thank you Matt this was the second vehicle I have purchased from Matt and Susanville Dodge/Jeep. I stayed local and with people like Matt I’ll keep coming back.