2026 Lexus RX 350

I recently bought a 2025 Lexus NX 350h from Mitch in internet sales at Newport Lexus, and the experience was smooth from start to finish. I had been in contact with multiple dealerships (both in person and internet sales) to find a specific colorway and trim package and even had a reservation for a car at another Lexus dealership that I was not as satisfied with and was planning to cancel, but Mitch had followed up with me on their car arriving sooner and told me he’d do his best to get me a great deal. True to his word, he made it happen so if he had never followed up, I honestly would not have made a car purchase for the next few years. What stood out most was how communicative, patient, and efficient he was throughout the entire process. Mitch set himself apart from other internet sales managers/consultants at other dealerships that I spoke with as he was incredibly quick to reply over text and kept me updated without me having to chase for information, such as walking me through submitting my information / credit app, downloading the Lexus app before coming in, and providing pictures of the car. He made the entire negotiation process simple and transparent, wrapping up the process within 3 days with no surprises or wasted time. Before finalizing anything, Mitch took me and my parents out for a test drive, making sure I had a chance to experience the car firsthand and going over all features and specs of the car. He answered every question I had and never rushed or pressured me into making a decision, and more importantly, he made sure parents felt comfortable and confident in the purchase by walking through all their questions or concerns. They told me they were impressed by how friendly he was and his professionalism that stood out from other dealerships they've bought cars from in the past. Once I was ready to move forward, he worked quickly to finalize the details as we had already wrapped up a majority of the process over text and e-mail. He communicated everything clearly to the finance team that met our needs and ensured a smooth process when I came in to sign. Even after the paperwork was done, Mitch personally helped me set up all the features in my new NX 350h, making sure I felt comfortable with everything before driving off and offered to contact him anytime if I needed assistance (which he's already reached out to me to check in). If you’re in the market for a Lexus, ask for Mitch. Highly recommend!

I had a great experience working with Gary K. I was traveling for work and he stayed in touch with me throughout the process. It took me awhile to decide on a color and model but Gary was patient and just wanted to make sure I was happy, and I am!

We were an out of the area buyer of a 2022 Lexus ES300H at Newport Lexus. From start to finish the buying experience for us was easy and wonderful. Our salesman is Gary and he's a Certified Master Sales consultant and he deserves every bit of the title. From the moment we contacted the dealership, the communication was fast and respectful. I had to submit a credit application for them to hold the vehicle after 3pm. We decided to fly into the LA area the next day to look and test drive the vehicle. The dealership itself was beautiful, and before we arrived we received a picture of our car with a big red bow on top. That was a pleasant surprised. Upon arrival, the vehicle was inside a garage, washed, and fully fueled. After the test drive, the finance process was fast and efficient. The finance manager explained to us all the 'extras' but did not pressure us in any way into buying anything we didn't want. After financing, Gary spent time with me explaining the many features of the car. He programmed my seat memory, and connect my phone's BT to the vehicle. We drove off very satisfied and impressed with the treatment we received, and we would definitely recommend Newport Lexus to our friends and would definitely purchase a other vehicle from them. Thank you Gary for a wonderful buying experience.