I can always rely on Mark to provide excellent customer service. I only gave 4 stars this time as when I picked up my Jeep the interior was covered in a film of something - that was even in the door jams, on the rearview mirror, console, etc. when I called I spoke to the service manager as Mark was not there. I was told if I could bring it back or send pictures - and if it was something THEY determined they did - they would schedule a detailing. It was there for 3 1/2 weeks. This was not something done by anyone but them. Just a bummer that after years of bringing my Jeep there for service this would be the response I received. I sent the pics via email and never heard back. Because of Mark I will likely go back- but that right now is the only reason.
5.0
Mikayla Allard • 3 weeks ago
Everyone was professional and met my needs perfectly selecting a vehicle in my price range. All were extremely nice and polite and made the experience very welcoming. Will definitely recommend to others! Thank you to St J CDJR for pre approving so quickly!
5.0
Jack “aka Richard” Graber • 2 months ago
Keith and the crew at Service and Parts helped us figure out what was needed for our van that got all crazy after getting hauled out of a snowbank. It is good to know that even older vehicles get the attention they need