2025 Ford Mustang-Mach-e Select

I bought my truck from Kindle used and I'm a tough customer. I spent 7 hours at least haggling. My rep was cool enough and he delivered on his promises. Now service on the other is a bit mixed, but after communicating with the service manager he was understanding and fixed the issues I addressed. I first wrote this review upset, but with one phone call Mike from service made me feel 100% better. They will make good on their promises and I for one appreciate the integrity.

Recently, we were looking at used Ford vehicles and had some concerns with one that had a possible recall issue. I found dealing with Tom McAteer(sales) and Brian Vanderhorn(financing) very reassuring that they did everything to research history and seek solutions in our best interests and address our concerns. i hope they get a vehicle in stock that meets our needs because it was a pleasure dealing with two honest and sincere professionals.

What can I say, the buying experience at Kindle was the best I've ever had. I went there to look at a preowned VW they had in stock on Saturday April 13th 2024. I live in Belmar so it was an almost 90 minute drive down the Parkway. Upon arrival I met Jim Zolna a salesman who took me for a test drive in the VW. He let me drive the car as long as necessary to become familiar and comfortable with it. I had been looking for this exact model for quite some time, and in this color combination; they are pretty hard to find. I told him I liked the car and wanted to buy it. My only problem is that I drove there in my vehicle which I also need to sell to make the transition into a new car. My car was an expensive one and all the offers I had received up til that point were insulting and would have caused me to lose too much money on the trade in. Jim asked if I wanted my car appraised, and I say "don't bother, you'll never give me what I need" After a few minutes I decided to let them make me an offer, just for "kicks". Maurice Davis the manager took the keys and test drove my car, he came back and said it was "beautiful" and told me what they could give me for it. I was shocked, it was a very good number, that I could live with. I immediately agreed, and we started the paperwork for the trade in and sale of the VW. All the while they were keeping me updated, and explaining the process, offering me water, coffee, etc. As I was waiting I approached Maurice in a joking way and said, hey can you up your offer on my car, to which he replied "yes" and gave me more. I was stunned, nobody in sales, EVER gives you more money for a trade in simply for asking. All I can say is that Kindle Auto Plaza, has great salesman in Jim Zolna and Maurice Davis and some of the best customer service I've ever experienced. No sales pressure, just old fashioned service with a smile. I highly recommend them based on my experience. Take the drive from wherever you are, and talk to Jim and Maurice.