Wayne was fantastic to work with!
Super easy to work with and didn't feel like they were trying to get one over on me. Bought a used truck and had a small issue come up. Wayne made sure we were taken care of and didn't shy away from making sure everything was okay. Great experience! Wish more places were like this!
5.0
Pat Clevenger • 3 years ago
Wayne as the GM for Gem City Motors treated me with respect. The deal we discussed created a win/win scenario. The car took a couple of months to arrive, and he kept me in the loop and was responsive to information updates. When I arrived to pick up the car, the experience and human touch continued with his entire team. He even enabled me to be able to wrap the car and protect the paint in the shade before the 600 mile journey back home. This was a great experience from start to finish. Thank you Wayne and Gem City Motors!
5.0
Penny Schow • a month ago
If you’re looking to purchase a new truck Wayne and the crew at Gem City are your people to see. I have received nothing but superior customer service from Wayne and the entire crew there. I recently purchased a 2025 GMC Ultimate Denali and I have never received the kind of customer service purchasing a vehicle as I have from Gem City Motors. They are the only dealership I will go to now not just to purchase but for all my service needs as well. If your in the market to look for a new vehicle Gem City Motors is the place to be