2026 GMC Terrain Denali AWD

Sales was how all sales are seemed pushy and but I had a budget and a mindset of what exactly I wanted and could afford. I knew what I wanted, I have steer the sales person back to a direction of the new vehicle that I wanted because I was shown a vehicle that had 30k and used as a loaner vehicle not because it had the features I wanted but because it had AWD and the sales person made me have the perception that this used vehicle would hit more of the sales persons sales markers if they sold it to me. As the buyer I had to be firm on what I wanted which made the sale more of a direct experience I came in with the knowledge of the vehicle I wanted once that was out the way we closed the sale on what I as the consumer wanted. Finance was fantastic best experience ive ever had at a dealership and honestly sales was also great experience but as the consumer its our job to know what we want and can realistically afford. 10 out 10 would recommend Pratt sales. The sales team as a whole is wonderful. Just constructive criticism listen to the customers needs more probing questions and dont show them something they didnt even ask for. Came in for a new vehicle not a used vehicle. In the end we left with a new vehicle

My experience with Pratts has always been excellent. They are very professional knowledgeable and take care of Their customers. I would highly recommend working with Pratts.

We were traveling through the area and had been dealing with a slow leak in a tire for over a week. We were only in town for one night at a motel. I went to one repair place and was told the tire could not be repaired and they did not have what I needed in stock. They recommended another place but they did not have the tire in stock either. They recommended Pratt. I placed a call and was told a tire was in stock, to come right over and they would work me in. The tire was replaced and I was back at the motel in plenty of time before checkout. Service was very friendly and understanding.