from the dealerBlack Raven 2026 Cadillac OPTIQ Sport 1-Speed Automatic Electric Motor OPTIQ Sport, Black Raven, Noir Inteluxe Seats, AKG Studio 19-Speaker Audio System, Compass, Contoured Floor Liners, Floor Liner Package, Front Passenger 4-Way Power Lumbar Seat Adjuster, Garage door transmitter, Google Built-in, Heated Front Driver and Passenger Seats, Heated front seats, Heated steering wheel, Integrated Cargo Liner, Inteluxe Seat Trim, Navigation system: Google Automotive Services Capable, Power Liftgate, Power Lumbar Massage Driver Seat, Power Lumbar Massage Front Passenger Seat, Power passenger seat, Preferred Equipment Group 1SF, 19 Speakers, 4-Wheel Disc Brakes, 6-Way Power Front Passenger Seat Adjuster, 8-Way Power Driver Seat Adjuster, ABS brakes, Air Conditioning, Alloy wheels, AM/FM radio: SiriusXM with 360L, Auto High-beam Headlights, Auto-dimming door mirrors, Automatic temperature control, Brake assist, Bumpers: body-color, Delay-off headlights, Driver 4-Way Power Lumbar Seat Adjuster, Driver door bin, Driver Seat Memory, Driver vanity mirror, Dual front impact airbags, Dual front side impact airbags, Electronic Stability Control, Emergency communication system: OnStar and Cadillac connected services capable, Four wheel independent suspension, Front anti-roll bar, Front Bucket Seats, Front Center Armrest, Front dual zone A/C, Front reading lights, Fully automatic headlights, GM CCS1 DC Adapter, Heated door mirrors, Illuminated entry, Knee airbag, Low tire pressure warning, Memory seat, Occupant sensing airbag, Outside temperature display, Overhead airbag, Overhead console, Panic alarm, Passenger door bin, Passenger vanity mirror, Power door mirrors, Power driver seat, Power steering, Power windows, Radio data system, Radio: Infotainment Experience, Rain sensing wipers, Rear anti-roll bar, Rear reading lights, Rear seat center armrest, Rear window defroster, Remote keyless entry, Security system, SiriusXM with 360L Trial Subscription, Speed control, Speed-sensing steering, Split folding rear seat, Spoiler, Steering wheel mounted audio controls, Telescoping steering wheel, Tilt steering wheel, Traction control, Trip computer, Turn signal indicator mirrors, Variably intermittent wipers, Wheels: 20" Dark Android Painted Alloy, **Bluetooth**, **Leather**, **Rear Back Up Camera**, OPTIQ Sport, Black Raven, Noir Inteluxe Seats, AKG Studio 19-Speaker Audio System, Compass, Contoured Floor Liners, Floor Liner Package, Front Passenger 4-Way Power Lumbar Seat Adjuster, Garage door transmitter, Google Built-in, Heated Front Driver and Passenger Seats, Heated front seats, Heated steering wheel, Integrated Cargo Liner, Inteluxe Seat Trim, Navigation system: Google Automotive Services Capable, Power Liftgate, Power Lumbar Massage Driver Seat, Power Lumbar Massage Front Passenger Seat, Power passenger seat, Preferred Equipment Group 1SF.Awards: * Car and Driver Editors' ChoiceCar and Driver, January 2017.Call us today for a test drive at 1-616-394-5599 or for a quick question TEXT 616-499-2225. Feel free to click on the Carfax. It is FREE! Customer Satisfaction Comes First Award-Winning Service Department Family-Owned and Community-Focused As a local business, we proudly support West Michigan schools, charities, and organizations, including Holland Public Schools, Zeeland Schools, Hope College, Evergreen Commons, and many more. No Gimmicks, No Hidden Fees Crown Motors provides straightforward, transparent pricing. Convenient Online Shopping Apply for financing, get a trade-in evaluation, and browse our inventory from home. Our online team is available to assist you every step of the way. Decades of Experience With over 25 years in business, we have the expertise to handle any situation and help you find the right vehicle. Customer Convenience Comes First we offer a play area for kids, and many modern amenities. Proven Customer Satisfaction Don't just take our word for it-see what our customers have to say about their e
Brought my 2022 cx5 in for an oil change on 9/11/23 (36,960 miles) and mentioned that there was a noise coming from the passenger side front tire. I was informed they did not have time to look at it.
Scheduled an appointment for 10/18/23 (39,128 miles) for the sound, thinking it might be a wheel bearing(covered by extended warranty. The service advisor comes to me and said the noise was due to rust and pitting on the rotor. I average 39 miles a day and do at least 1 car wash a day to avoid rust from road salt. there was no mention of pitted or rusty rotors at my 9/11/23 oil change and inspection. Disc break inspection is listed on the inspections.
I pay the $89.95 fee for them to look at it and they give me a price for replacing brakes and rotors,and for replacing the wheel bearing even though it should be covered by the warranty.
After reading the paperwork, I noticed that it also mentioned that the tires are heavily cupped. No mention to me about the tires and the paperwork shows the tires are still good.
Very disappointed in the service provided.
Update! Derrick helped us get this corrected and now we are buying another new car!
5.0
Cara Riley • 2 weeks ago
Travis was great to work with! He was helpful, knowledgeable and worked to make sure we were getting a good deal. We are so happy with our purchase and the overall experience.
5.0
candice radford • 2 weeks ago
Juan, Dison and Tim get a HUGE SHOUT OUT from Indiana! They literally saved our life, we drove up to the Tulip festival from over 4 hrs away and our skid plate came loose along the highway and was dragging, we drove straight into the car lot to beg for help after saying a prayer! They were able to fix it for us! Their gracious and kindness is much appreciated and now we can drive safe! I would recommend going to see these guys for all of your car needs or to get a new car!!! Very kind people!