I recently had the pleasure of purchasing a CPO 2021 BMW from BMW in Darien, and I can confidently say that it was the single best car-buying experience I've had in my 30 years of purchasing vehicles.
I found the perfect SUV. It was a 90 minute drive from my home.
Silvia facilitated the trade-in of my 2019 BMW with ease, providing me with a fair and competitive trade-in value on the phone that was honored when I arrived at the dealership.
From the moment I walked into the dealership, I was greeted by Silvia, who provided exceptional service and made the entire process smooth and effortless.
Silvia was incredibly helpful, responsive, and attentive to my needs. She went above and beyond to ensure that I was satisfied with my purchase and answered all of my questions promptly and thoroughly.
Additionally, I was impressed by the professionalism and efficiency of the finance department, who made the paperwork process simple and straightforward.
Overall, I couldn't be happier with my experience at BMW Darien. The combination of exceptional customer service, fair pricing, and a seamless purchasing process truly set them apart from other dealerships.
I highly recommend Silvia from Darien BMW to anyone in the market for a new or used vehicle. Thank you, Silvia, and the entire team at BMW, for making my car-buying experience an unforgettable one!
5.0
Ron Gullo • 2 months ago
Where do I even begin? I went to this dealership on my way to an event in Connecticut from New Jersey because I wanted to shop for my new luxury car. They were nothing but professional and helped me find the perfect car to suit my tastes. I also wanted to highlight one other point where another dealership closer to home tried to prey on me and give me an impossible deal. Silvia, my car salesperson, refused to let up, was patient in showing me with evidence that the deal wasn't completely accurate, and did so in the most honest way possible. I'd recommend this dealership to anyone in the tri-state area looking for a family-owned dealership which is honest, willing to go the extra mile, and has a professional staff with a robust lot of cars. Top marks to Silvia and her team! I'm genuinely enjoying my new purchase of my dreamcar, the model I4 M50.
5.0
Polly Huang • 7 months ago
BMW of Darien is fantastic! I’ve been bringing my BMWs here to get serviced for years. All the staff is very nice and attentive. I just ordered a custom X5 through them and they made the entire process so easy and smooth! My car arrived earlier than expected and I couldn’t be happier! I worked with Spencer and he was knowledgeable, very responsive, and a pleasure to work with. I will always do business with this dealership. Highly recommend!