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VIN: 3MF33DM04T8G46381/Stock number: 802837
I purchased a BMW X5 from Gebhardt back in 2019 and had a positive experience. I recently took a newer X5 (purchased elsewhere) to Gebhardt for a repair of 8 failed Driver Assistance items. Gebhardt's service department sent 2 videos to show the diagnosis and repair progress which was very helpful. Fortunately this item was covered under warranty. Thank you to service advisor Jhett Nealy for getting us taken care of, especially for the clear lines of communication. We will be making our next BMW purchase at Gebhardt. We will also use them for service / repairs in the future as well. My recent experience at another BMW dealer shows that Gebhardt is the best choice for sales and service.
Our first BMW X5 lease was up and after looking at several vehicle options we decided to lease another BMW X5. We went to Gebhardt after speaking with two other BMW dealerships. The customer service is impeccable at this dealership! Our sales consultant, Kenton, worked so hard and tirelessly to get us the best deal for our old and new vehicle. I highly recommend you ask for him if you are looking for the customer service you deserve. Everyone was so helpful to us, Ryan, Kenton, Chris, Anne, that we will never forget our wonderful experience that day. Even though it is an hour from home, we will be forever loyal to this dealership!
Jon Ferguson was so professional and helpful. We are moving to Montrose Colorado and Jon set up everything to arrange buying and shipping the car from Boulder to Montrose. He was available for questions, always cheerful. We would highly recommend Jon the next time you are looking for the best sales person and the best dealer. We give both Gebhardt and Jon 5 stars across the board. Thanks for making buying this car the easiest experience we have ever had purchasing a car and we have bought many cars over the years!