We absolutely love our new Honda Ridgeline. Working with Amber Farley was the best experience. She was very knowledgeable, professional, and personable. We will definitely be looking to work with her again. Our next vehicle will be a Passport. You can't go wrong with the Honda brand, and purchasing from Germain Honda and our rep, Amber was so easy and enjoyable. We received an excellent deal and with the vast amount of inventory on hand, we were able to find exactly what we were looking for. Do yourself a favor, head over to Germain Honda and look up Amber, I know your experience will be a great one as well. I highly recommend, both, Amber and Germain Honda!!
5.0
Paul Patriacca • a month ago
Nick really took care of my car's care and kept me in the loop. His knowledge and team made the experience very positive. They worked the issue with great results. I am happy with my decision to go to Germain and to have Nick as my service manager.
5.0
Brian Wahl • 7 months ago
I just wanted to give a huge shout out to Jacob (Jake) Hamka who made leasing my first car ever an incredibly positive experience, as well as the best financial decision I’ve made in a long time! Jake is a gem— not only because he’s so knowledgeable and understands customers’ needs, but because he does so as a very trusted friend who you yourself would bring along to get advice about which car to go for. After talking me through the entire leasing process and answering my long list of questions, including how to secure auto insurance, I saw a beautiful Honda CR-V Hybrid AWD TrailSport in the showroom, in a color I loved, and asked Jake if there was any possibility I could lease that very one. He said absolutely yes! And in doing so, he saved me a considerable amount of time as the exterior ceramic coating, glass sealing and interior prep had already been done. Jake also let me test drive the same model vehicle in the lot and explained every single bell and whistle in the car, including the “B” gear which I hadn’t heard of before. Jake literally helped me become a confident first-time car lessee in a couple hours! It’s been several months now driving this vehicle and I couldn’t be happier. Jake knew that one of my biggest priorities was to get a safe car that I could confidently drive through snow and ice with, and given this very snowy winter so far, the Honda CR-V Hybrid AWD TrailSport, with its snow driving mode and excellent tires, has been the perfect vehicle to get to/from the office and most importantly, to take my parents safely to various medical appointments. I feel extremely safe driving this car in even the most difficult road conditions and am so very grateful for Jake for all of his help in helping me decide on this vehicle, as well as Sales Manager Corey Klotz who helped me secure the best possible financing plan. Thank you very much gentlemen!! I enthusiastically recommend Germain Honda of Ann Arbor and hope you seek out Jake who made leasing a car a wise, easy and very enjoyable experience!