Recently purchased a vehicle from Pony Express Chevrolet in Gothenburg, and it was easily one of the best car buying experiences we've had. Both Tannor and Gary were professional, knowledgeable, and very patient. They answered all our questions and made sure we were satisfied with our vehicle choice and options. It’s rare to find such genuine customer service these days. Thank youTannor and Gary, for making this such a positive experience!
5.0
Patrick Pineda • 7 months ago
On a road trip from Colorado to Iowa, my Subaru broke down and stranded me in the middle of Nebraska. I was sure my trip was over and I would need to catch a bus home.
However, I was pleasantly surprised to find that there were plenty of reliable cars in my price range at Pony Express and I was easily able to get financed. They got me a great deal on a great ride and saved me a trip home. They got me into a very nice 2021 Chevy Malibu, and the buying process went great.
They sold it to me at the list price, no hidden fees, and took a few bucks off for some superficial damage and a cracked windshield. It’s easily the nicest car I’ve owned.
I couldn’t be happier with the car I came home with and the excellent customer service.
Edit: I attached photos of the vehicle they got me into. This is a wonderful little car. The body and hail damage is my own doing, and was not present at time of purchase. There was literally a tornado the day after I pursued the vehicle.
5.0
Cody Anthony • 4 months ago
Tannor and everyone at Pony Express truly went over and above. We were in a tight spot, and they not only delivered a vehicle to us in Lincoln but also picked up our car that needed service/warranty work. Incredible customer service — they’ve earned our business for life.