2026 Toyota Sienna

Alexandra help me out with the service. She was understanding and quick with a solution. The best customer service I’ve had in a while. Most shops don’t care about their customer but she surely does. I highly recommend her service.

Bought a used Tundra from Toyota of Berkeley and Rafael V. (Sales rep) and Melissa S. (Finance) provided a great buying experience. The buying process was low pressure and fast. The whole process only took about 2 hours (test drive, inspection and paperwork). That includes Rafael picking us up from the train station. Rafael also mailed the second key fob that they forgot to give us before we left. Highly recommended!

Editing to reflect a positive experience with the Albany location directly after a poor call center experience. Huge shout out to the mechanics and service department at the Albany location for squaring me up and assisting in getting the right parts ordered. Still docking a star based on the call center debacle but working with the staff in-person was pleasant, professional, and easy.