2026 BMW X5 M60i

Baron BMW continues to prove why I keep coming back. I’ve purchased three cars from this dealership, and every time they manage to exceed my expectations. My most recent visit was no different. I had a flat tire and reached out to my salesperson, Dante, who immediately stepped in and arranged a same-day service appointment for me. He didn’t just point me in the right direction, he made sure I was actually able to get into the dealership that day, which saved me a huge headache. It’s rare to find a salesperson who continues to look out for you long after the sale, and Dante always does. The new car manager, Eric, also took the time to check in with me personally, making sure my experience was smooth, comfortable, and stress-free. His professionalism and willingness to go the extra mile really stood out. Once I got to the service department, Matthew made the whole process incredibly quick and efficient. He explained everything clearly, kept me updated, and made sure I was back on the road as fast as possible. From sales to management to service, Baron BMW has an amazing team that genuinely takes care of their customers. This is exactly why I’ll be returning when it’s time for BMW number four. Highly recommend this dealership.

Exceptional BMW Service Experience at Baron’s and Isabella– Above and Beyond While traveling from Chicago to Kansas City on vacation, our BMW unexpectedly broke down—about the last thing you want to happen when you’re far from home. From the moment we arrived at the Baron’s BMW service center, Isabella Zipf turned what could have been a stressful situation into an outstanding experience. Isabella was professional, calm, and incredibly efficient. She immediately understood the urgency of our situation as out-of-town travelers and took ownership of the problem. Within less than 6 hours, Baron’s team diagnosed the issue, completed the repair, and had us safely back on the road—something I honestly didn’t think would be possible the same day. What truly set this experience apart was the customer care. Isabella arranged Uber transportation for us so we could continue enjoying our Kansas City vacation while the car was being repaired. Her communication was clear and timely throughout the process, and she made sure we were never left wondering about the status of our vehicle. This level of service is rare and reflects extremely well on Baron’s BMW. Isabella Zipf is exactly the kind of service advisor you hope to encounter—knowledgeable, proactive, and genuinely focused on the customer. If you’re looking for a BMW service advisor you can trust, especially in a high-pressure situation, ask for Isabella. She and Baron’s service team truly delivered a world-class experience. Highly recommended.

Matthew Cannon was my service advisor. He was helpful and pleasant. I had a coupon for an oil change. I have had so much trouble at Take 5 oil change, that I felt I needed to go to the dealer to ensure it was done correctly. Actually my husband didn’t give me a choice after what I just experienced. (This last oil change at Take 5 has resulted in me having to incur nearly $1000 in damages, and they are not taking responsibility, nor are they allowing me to view the footage that they say proves they are not at fault. The problem is that they didn’t screw my skid plate back on after the oil change that they didn’t finish because they didn’t have the correct filter. Like why the hell would I partially unscrew the skid plate that I didn’t even know was there or that had to come off for an oil change? ) Anyway, Baron was good today. I got an oil change and an alignment, and didn’t mind waiting because I brought my laptop and was able to work. He told me it would be 3 hours, but they had me done in 2 1/2, including free car wash. They even cleaned my all season floor mats! That was nice, because I hadn’t cleaned the salt crap off of them after winter. Matt even matched the price of the alignment to another service center’s price. I will always go to the dealer from now on for maintenance. Honestly, it wasn’t even more expensive, in fact it was less than half the price.