2026 Mazda CX-5 S Select Auto AWD

The continuing support for your needs after you have bought/ used their services is key to why we buy all our vehicles from Jeff Schmitt Auto group. From the purchase to any other needed services are GREAT!! Each staff member we have worked with have all been professional. Any place can sell you something but working with you after the purchase is the real key.

I can't say enough good things about the service I received at the Beaver Creek Ohio location. I was on a trip to visit family and a wheel bearing on my Cadillac broke. I was 4 hours away from home and was distraught to the point of crying. I didn't know what to do about my situation and fortunately I googled dealerships in the area because my car has never been to anywhere for service and maintenance other than my hometown dealership, and I chose Jeff Schmitt. I called and immediately got in and was taken care of. The gal that helped me was professional, attentive and very knowledgeable about service. She even listened to me cry about my situation and offered me comfort and assurance that they could help me out. They took me in right away, as I had told them I was from out of town, and my car was done in less than a day! She also informed me that there were some things that my dealership had not told me about regular maintenance that needed done, some as far back as 2019. She informed me that she could see the records from my home dealership because all records are available online if they are done by a certificated dealership. I take my car regularly to have oil changes and service and it was never explained to me that any of these things were not being done or even that it is recommended that they needed done in order for my car to run at its best. I never felt pressured to get anything additional done, so I don't feel like she was trying to get me to do things that were not an emergency, but I opted to get caught up on all it needed while they were fixing the current issue. I left there feeling confident that my car was now up to date on all the things it needed to be, as well as the wheel bearing fixed. It drove great and I got home safely and in the time frame I needed to. Can't thank them enough!

Isaac and Garrett were very helpful and professional. Clean and friendly environment. Other employees were also open to questions and hospitable.