From the moment I stepped onto the lot, I was greeted with the utmost professionalism and warmth at the Hyundai dealership. The sales team was incredibly knowledgeable, walking me through the latest models and features with ease. I was particularly impressed by the diverse selection of vehicles, from sleek sedans to versatile SUVs, each promising Hyundai’s signature reliability and style.
The finance department deserves a special mention for their transparency and diligence. They worked tirelessly to secure a deal that fit my budget, all while ensuring I understood every aspect of the financing. It’s rare to find such dedication to customer satisfaction.
5.0
- TheCastletvShow- • 3 weeks ago
The service experience at this establishment was highly satisfactory. Upon arrival, the service personnel promptly attended to my vehicle and introduced me to my service advisor, Barbara Manfra. Ms. Manfra efficiently gathered my information and explained the availability of taxi services. After enjoying a refreshing cup of coffee, I proceeded to the designated area to request transportation. I completed the necessary paperwork and waited briefly for an Uber or Lyft. Approximately 20 minutes later, I received a text message from Ms. Manfra informing me that my vehicle was ready for collection. She had also located one of my phones that I had inadvertently left at the dealership. The oil change, initially estimated to take an hour, was likely completed within 30 to 40 minutes. Upon returning to the dealership, I signed the required documents and promptly departed.
It is noteworthy that there was no attempt to upsell additional services or vehicles during my visit.
While the overall experience was positive, there was a minor issue regarding the confirmation of warranty coverage for the oil change. However, I trust that this oversight will not adversely affect the compensation or incentives of the staff involved.
5.0
Shanyn Tatum • a month ago
Coconut creek Hyundai was one of the easiest places I’ve ever shopped at. The process of buying my new car was so smooth & I couldn’t be happier with the experience or my car! Thank you to Mazen & Ian for helping us. They made our whole experience easy, from test driving, picking a car to actually buy and financing! 10/10 and will recommend to all I know!