2026 Lotus Emira

I arrived under a severe weather storm and they promptly came to greet me and get my vehicle checked in. Every single one of the employees were extremely professional and courteous. The tech assigned to my vehicle came and talked to me about the issues I was experiencing to get a good understanding and he was very helpful. Kudos to Alex and John for their outstanding customer service, highly recommend Lotus of Austin!

The staff in Service are professional and try hard. From past reviews of the prior owners Hi-Tech (new owners) has turned that around 1,000 % and is first class in service and sales. I’ve had them work on my Alfa Quadrofogio and Lotus Emira. They’ll continue to have my business. Most importantly they’ve strived to “make it right” and kept working problems until resolved to my satisfaction.

After visiting Alfa for an entirely different car, I walked over to Lotus with 0 intention of buying anything. I let Marcio know this upfront and expected to be left unattended. Instead, I got the best (and I mean the BEST) experience I've ever had at any dealership. In my 14 years of buying cars, I've never had anywhere close to this level of care, interest, and genuine conversation. No one asked for a review, this is as sincere as it could be. After an introduction and a test drive of the Emira, I.. I simply felt compelled to speak highly of Marcio and the team at Lotus. What a day and now the standard of what I'll expect from a dealership that wants to earn my business.