2026 Mercedes-Benz E-Class E450 4MATIC

My car buying experience was top-notch thanks to Suzy! Her expertise, professionalism, and friendly demeanor made the process effortless. She patiently guided me through options, ensuring I found the perfect fit. She is really kind and she takes care even after buying the car. She has been given all the promised services. Highly recommended!

I wanted to take a moment to express my sincere gratitude for Art’s assistance during my recent car purchase. While my previous buying experience was marred by the unfortunate fact that being a woman led to unfair pricing, Art’s transparency, patience, and dedication to helping us find the right vehicle restored my faith in the buying car process. His commitment to customer service and ensuring that we felt valued as a customer did not go unnoticed. We appreciate his efforts to make this journey as smooth as possible. Thank you Art, for the exceptional service and for going above and beyond to assist us.

I initially considered giving 4 stars due to an early hiccup in the process - the car I was on my way to purchase was sold just minutes before I arrived. However, when the deal fell through, I was able to buy it the next day. Due to this initial disappointment followed by a successful purchase, I felt a 5-star review was well-deserved. The team at the dealership was incredibly accommodating. They were mindful of the inconvenience I experienced and adjusted the terms of my purchase accordingly. They honored CarMax’s trade-in value for my old car, which made the transaction seamless and hassle-free. I secured the payments and APR I was hoping for, and an issue with the bumper needing a new clip was promptly acknowledged. They guaranteed a fix once the required part arrives and provided an official document to back their promise. My thanks go out to Karo and Suzy for facilitating the process. When I noticed some rock chips and a scratch after getting the car home, they immediately ordered touch-up paint and assured me these would be taken care of when I bring the car in for the bumper repair. They’ve also committed to providing a rental car during the service. What stood out to me about this dealership was their transparency. There were no hidden fees, which I found to be a prevalent issue at other dealerships. Their straightforward and professional approach has won them not just my business, but also my recommendation to friends. In the end, I am absolutely thrilled with my new car and very pleased that everything worked out as it did. This dealership has proven to be both reliable and dedicated to customer satisfaction.