After my experience with Charles Barker Mercedes and their employees Tommy and Kris I felt compelled to share. From the moment I stepped into the dealership, it was clear this place is run with a high level of professionalism, integrity, and attention to detail—qualities that are a direct reflection of its leadership.
Kris and Tommy are the kind of people every dealership should aspire to have. They lead by example—personable, knowledgeable, and committed to making sure every customer leaves not just satisfied, but genuinely impressed. The entire team under their direction were friendly, efficient, and went above and beyond to ensure I had a first-class experience.
Whether you're looking for your first Mercedes-Benz cargo utility or upgrading to your next, this is the place to go—and Tommy and Kris are the people to thank for that smooth, premium experience. Five stars all the way. Highly recommend.
5.0
Carlie Shannon • 2 months ago
Kris and Doug are the best! They took the time to understand exactly what my family and I were looking for in a Sprinter van. Whether it was the specific model, configuration, or features we needed, they were extremely knowledgeable and guided us to the perfect choice. Their expertise was evident, and we never felt rushed or pressured into any decision.
They went above and beyond for us. They made sure we understood all the options available, answered every question thoroughly, and even offered advice on how to maintain the van long-term to get the best value.
I highly recommend working with Kris and Doug if you're in the market for a Mercedes Sprinter or any other vehicle. It's rare to encounter such a customer-focused, knowledgeable, and genuinely helpful team. Thank you again, Kris and Doug for your outstanding service! You guys are awesome!
5.0
Reece “Doc” Nortum • a month ago
I stopped in and I couldn't be happier with the service and assistance I received. Thought my situation was complicated, but they helped and advised me through everything. The team was professional, knowledgeable, and courteous. Tommy and Kris took the time to understand my business needs and helped me find the perfect vehicle for my operations. They were transparent and honest throughout the process, and the after-sales support has been top-notch. I highly recommend these guys to anyone. Their dedication to customer satisfaction is truly exceptional!