Todd was very polite and professional. In addition to standard service, there were couple of mysterious noise issues that I wanted to be fixed. Todd took a detail note such that mechanics be able to understand. To make the story short, after the service everything got fixed. Very happy with the outcome and customer service.
5.0
Lisa Misraje • a month ago
I had an exceptional experience with Robin when repairing my Volvo. The service was fast, efficient, and the staff were incredibly kind throughout the process. From the moment I arrived, Robin handled my car's issues promptly and professionally. The repairs were completed in a timely manner without any hassle. I highly recommend Volvo Mission Viejo for their outstanding service and customer care.
4.0
Shohreh Hejazi • in the last week
Although I made a mistake about my service day scheduled for my car, Todd accommodated me to have my service done on timely manor.
The only thing that I had noticed , even from last year service is this , this dealership does not put any effort to wash and vacuum the car after service at all. From your costumer view (me) is very disappointing.
I have had Mercedes and Lexus before and it was such a great feeling to get a car back after any service , vacuumed and in a mint , clean condition.