2026 Maserati Grecale Modena V6

Ferrari/Maserati of Long Island is an excellent dealership. Outstanding service all around, especially Fred who was my sales associate. He was so accommodating, friendly, helpful, knowledgeable, communicative and genuine. It was a pleasure to work with him and everyone else who was involved in the transaction. I am so happy with my purchase and would recommend this dealership 100%. Thank you for making it such a wonderful experience!

I cant say enough about my experience with Maserati of Long Island I'll try to keep it short I knew exactly what I wanted and had been shopping along the entire east coast for my car. A few days after finding out they did not have what I was looking for I got a call from Johnathan who told me they had 2 vehicles in route from the factory. We waited until they left the port, made a deal over the phone and the rest is history. Rob the sales manager was excellent. We spent a few more minutes trading stories than it took to close the deal. The car is beautiful, exactly what I was looking for and they even gave me a generous offer on my Porsche on trade. Aces all around. Great team, great location and what a collection of beautiful Ferraris to gaze at while closing your deal. Thanks Johnathan and Rob.

Subject: Formal Complaint Against Maserati of Long Island – Violations of the Truth in Lending Act (Regulation Z) Dear New York State Attorney General’s Office / Consumer Protection Division, I am writing to file a formal complaint against Maserati of Long Island and its employees, Andrew Silbert and Bill Riedel, for repeated and knowing violations of the Truth in Lending Act (TILA) and Regulation Z (12 CFR Part 1026). I initiated a vehicle purchase from Maserati of Long Island and communicated primarily via email with salesperson Andrew Silbert. I expressed clear interest in financing the vehicle over a 72-month term and requested full credit terms. Despite my request, the only information provided was the monthly payment amount. No Truth in Lending disclosures were furnished as explicitly required for closed-end credit transactions under 12 CFR §§ 1026.17 and 1026.18. These mandatory disclosures include, at minimum: • The Annual Percentage Rate (APR) • Finance Charge • Amount Financed • Total of Payments • Total Sale Price None of these material disclosures were provided. I was forced to reverse-engineer and calculate the APR, Finance Charge, Amount Financed, Total of Payments, and Total Sale Price myself based on the limited information given. When I pressed Mr. Silbert for the APR, he stated it was approximately 6.99%, but claimed the exact rate could not be determined until a “credit application” was submitted. This response raised serious concerns, as federal law requires that meaningful TILA disclosures be provided before a consumer submits a credit application or consents to a credit check — not after. Furthermore, the dealership’s so-called “credit app” appears to be nothing more than a pre-qualification inquiry, which risks misleading consumers into believing a formal credit application (triggering disclosure obligations) has not yet occurred. On or about November 19, 2025, I informed Mr. Silbert that I was ready to proceed and again requested the purchase order and complete credit disclosures. He demanded a copy of my driver’s license. Due to growing concerns about the dealership’s compliance and transparency, I redacted my driver’s license number before sending it. I provided my full name and address but withheld the license number pending receipt of proper disclosures. Mr. Silbert insisted that I unredact the license number. I refused until the legally required disclosures were provided so that I could make an informed decision. On November 19, 2025, at 6:02 PM, I sent a clear written request for the required documents before proceeding further. I received no response. I followed up on November 20, 2025, at 10:45 AM, reiterating my concerns. Still no response. At 1:43 PM that same day, I emailed the general manager, Bill Riedel, directly. No response. On November 21, 2025, at 11:05 AM, I sent a final follow-up stating that if I did not hear back by the end of the day, I would file a formal complaint with your office. To date — November 23, 2025 — I have received no response from either Mr. Silbert or Mr. Riedel. I believe that Andrew Silbert and Bill Riedel knowingly and willfully failed to provide disclosures required under the Truth in Lending Act and Regulation Z. Such willful violations constitute a criminal offense under 15 U.S.C. § 1611, punishable by up to one year in prison, a fine of up to $5,000, or both. I was genuinely prepared to purchase this vehicle, but the dealership’s refusal to comply with basic federal consumer protection laws has denied me my right to be informed, my right to meaningful disclosure, and my right to proceed confidently and lawfully. I respectfully request that your office investigate these serious violations and hold the responsible individuals and dealership accountable. I have retained all email correspondence, documents, and related evidence and am prepared to provide them upon request. Thank you for your attention to this matter. Sincerely, Richard Knowlin