2015 Chrysler 200 S AWD

We had a wonderful experience. Craig Bell was attentive and informative. He went above and beyond, answering all our questions and making sure we were in and out in a timely manner. Hart Kia gave us an excellent trade-in value on our 2019 Kia Optima. We traded in for a 2024 Kia Seltos. This was one of the smoothest vehicle purchases we have ever made, and we have made quite a few over the years. The manager came over and spoke with us. He thanked us for purchasing with them. Let us know if we ever needed anything we could call him anytime. All of the people we worked with seemed very humble and not like the "car salesman " rep many dealerships have. We will definitely return to Hart Kia when we are ready to purchase again.

We were stranded in their city. My car broke down and it was going to cost too much to get fixed so they worked with me and I got a brand new car the salesman Robbie was very professional, very courteous, as well as the other staff members there. The only reason why they did not get a five star is because to go through financing to sit down with the gentleman took a very long time. I was advised that the client before me wanted to go through every piece of paper, and it took forever. The time I got to the financial person took me less than 10 minutes to sign the papers get the key and get in the car.

I just purchased a new Kia at Hart Motor Company in Salem, Va. They were one of the best dealership to work with! They were upfront with the whole buying experience! And the sells person that helped me with the purchase was Max. Max is a exceptional person and takes his time to help with customers! I give Hart Motors a 5 Star! Thanks,Mark Singleton