2017 Jeep Cherokee Latitude 4X4

I purchased my Volvo in Evansville, but recently the local Evansville dealership stopped selling and servicing Volvos at the end of 2023, so Bloomington is the closest dealership. To say I was upset at the thought of an almost 2 hour trip that is in a different time zone was an understatement. When my car wouldn't start this past Monday, I was panicked. Luckily with my warranty, Volvo covered the expense of the tow to Bloomington. I called to schedule service with Royal Mazda Volvo and spoke with Stu. The soonest I could get scheduled was over a week out. Since my car would not start, I had it towed right away since it was not doing me any good if I could not drive it. I figured it would just be there already for my scheduled day and time. Wednesday morning Stu called to tell me the diagnosis as they were able to squeeze it in to diagnosis the problem. He said they would order the part. Still thinking that I would not get my car back for over a week, I thanked him for the update. To my suprise, Stu called me that same afternoon to let me know that my car was fixed and ready to go (they happened to have the part I needed in stock). I was shocked that it was fixed so quickly. He even went out of his way to arrange a way for me to get my car picked up after I got off work at 5pm CST, when they close at 6:30 EST, with an almost 2 hour trip for me to get there. Stu and the service department at Royal Mazda Volvo, exceeded my expectations. Less than 72 hrs of realizing my car would not start, I was pulling it back into driveway. They definitely eased my anxiety of having to travel that distance for service. Keep up the good work!!!

My research brought me to Royal South for my first Mazda. We bought a 2023 Mazda CX-5 in April from Jasper. It rides so smoothly for an SUV. It's quiet engine is incredible and gas efficiency is a plus. We had it serviced before we took a trip and the service department was top notch. Tim gave us a great deal and Ryan made the paper work of buying thorough, but simple. In fact, the team impressed us so much that we returned in November to buy a used CX-5! Dan informed us about the background of the car since it had belonged to a friend of his. We felt lucky to know about the car since we were buying used this time. Again, Tim and Ryan were professional and helpful in a friendly way. All in all, the Royal South team is a 5 star business with a hometown feel.

I would like to thank Jasper, Ryan, and the rest of the team for a great experience while I purchased my 2023 Mazda 3. They made the process very easy. Jasper did a great job of explaining all the features in the car. The pricing was fair and competitive as well. Thank you all again!