2018 Jeep Cherokee Limited 4X4

The service department customer service is professional and helpful, with a smile and it is genuine. I picked up my car after service. He went through everything. Answered my questions snd explained. I walked out with a smile today. Glad my car was done. But also they way as a customer i was treated. Thank you for that.

Update 06/20/24 Extremely happy with how they handled the process of fixing my car. It wasn't by any means cheap, I do not expect handout so i was happy with the total. I was quoted 1 price and paid another for the good. Not only that, my car got some extra love and parts.. There were some other things these guys did that just made this whole experience AMAZING.. Again, this was a whole motor replacement(This motor issue was a chrysler problem and had nothing to do with the dealership AT ALL) and these guys nailed it with the client/business relationship so far again. I cant say enough good things, thanks guys, hopefully see you Saturday to grab my car back... This is just the beginning of my experience with the Muncy location and so far great customer service. My car is throwing a tantrum engine wise, and while I already had an appt for June 10th, it was not going to wait, apparently. So, after being towed in, they hooked me up nicely with a loaner (I bought the car from their other locations years ago). The car it's self is fantastic. However, through no fault of the dealership, I will not be purchasing another vehicle with a pentastar 3.6 between certain years after some research, as it already had one issue with them. So I now give them a 5 star for the treatment and Chris and Chad were fantastic. Thanks guys..