2020 Jeep Cherokee Latitude Plus 4X4

Well worth the drive! ????Rob at the front desk and Mike the mechanic provided outstanding customer service and honest advice when diagnosing a strange noise in my vehicle. ????Their professionalism and expertise made the experience seamless and stress-free. I look forward to returning for my next oil change and new tires! ? Best Customer waiting room ever!

This has undoubtedly proven to be one of the most gratifying car buying experiences in my life. I live in Texas, and found this particular vehicle online, prompting a conversation with Sean. Sean, displaying commendable transparency, provided an array of photographs and videos, and candidly addressed all inquiries. While the trade valuation may not have been the best, the exemplary customer service more than made up for it. The negotiation process was quick and easy. Both parties promptly presented their optimal terms, resulting in an equitable compromise. I put down a deposit of $500, however it was going to take me a week and a half to drive up and complete the transaction. Sean, maintaining an unwavering line of communication, orchestrated the details seamlessly until my eventual arrival. Upon entering the dealership at 9 am, the meticulous preparation of the vehicle on the showroom floor was emblematic of their commitment to customer satisfaction. The expeditious completion of paperwork, orchestrated by the General Sales Manager Chad and Finance Officer Jimmy, further underscored the efficiency and professionalism exhibited throughout the entire transaction. Noteworthy is the dealership's principled stance against charging premiums over MSRP for their allocated vehicles, in stark contrast to practices observed in Austin. The owner's commitment to fairness and customer welfare is a commendable departure from prevailing industry norms, reflecting a genuine dedication to customer satisfaction. Exiting the dealership within 30 minutes, I began my 16hr trek back to Texas. I mistakenly left work credentials behind I. My trade in. This prompted me to reach out to Sean, who immediately found the items and had them overnighted back to Texas. I offered to cover the cost but he kindly declined. In summary, the meticulous attention to detail exhibited by every individual encountered during this transaction, including the receptionist expediting my deposit refund, are emblematic of an exceptional establishment. My sincere gratitude extends to each person contributing to this experience.

Great sales and finance staff. They were willing to negotiate what we felt was a fair deal. Oh....and we are enjoying our Jeep!