My name is Geoff, I found a 2018 Ford Escape online and went down to Phoenix to test Drive and met Chloe. She help me through the initial test drive. I was looking at multiple cars. Chloe followed through with great follow up.
I ended buying the vehicle from GearMax rather than one from a private party.
Here is where it gets good...I had an issue with the car the next morning and immediately brought it back to the Glendale location which has a Repair facility. Chloe continued the follow up along with the GM.
It wasn't a minor fix and it took a few more days than they planned to get it completely right and Chloe continued with the follow up each day (which isn't easy) with grace and a smile.
They made everything right with the repair and getting me a car to use in the mean time.
Thanks for a great experience and thanks for making it right. Much appreciated!!
The scariest part is what would have happened if I bought that car from a private party?
Thanks again GearMax team!
5.0
Blanca Lilly Lopez • a month ago
Such wonderful experience when I bought my car that I had to go back and buy a car for my son! I needed a reliable car to get him to and from school safely and the team was able to find a wonderful car at a reasonable price. Definitely go check out Gear Max Auto!
5.0
Chloe Yellowman • 2 weeks ago
I had the pleasure to work with Ana and I loved the overall experience. Great place to buy a used car.