2021 Dodge Durango GT Plus AWD

Yesterday I had the chance of working with salesman Omar S to purchase my Jeep Wrangler and he was AWESOME! He was VERY genuine, kind, patient and professional. Omar really went above and beyond to help me and to work with me. He listened to all my requests patiently and he was never arrogant or rude. He got me my dream car for a very GREAT deal. Omar definitely deserves a 5 star review because, if it wouldn’t have been for him, I may not have bought my vehicle. With that being said, I had an appointment to see the vehicle at 4pm and when they pulled it up, it was very dirty inside and very dusty on the outside too. It seemed it hadn’t been prepared for me to look at it. Omar made sure everything was detailed for me before I left, which I was very thankful for. The only other opportunity for improvement is, the dealership itself made it a very long process from start to finish. Between getting things ready and finalizing the paperwork, we were there from 4pm all the way until 9:30pm! I’m leaving Omar 5 stars for being so kind, giving us great hospitality in those five hours and for giving me a great deal. I’ll give the dealership 4 stars for taking so long and not having the vehicle prepared.

I had an exceptional experience here and couldn't be happier with my purchase! From the moment I walked in, Omar S greeted me with a warm smile and genuine enthusiasm. His professionalism and dedication were evident as he guided me through every step of the purchasing process. Omar's knowledge about the vehicles and his willingness to answer all my questions made me feel confident in my decision. He went above and beyond to ensure I found the perfect car that fit my needs and budget. The entire team was friendly and accommodating, making the buying process smooth and stress-free. I highly recommend this dealership to anyone in search of a new vehicle. Thank you, Omar S, and the team, for your outstanding service!

Issac was the absolute best. He made this process a complete breeze. From start to finish, I’d highly recommend seeing Issac he will take good care of you. Honestly, transparency, and professionalism is how they do business at Napleton. Thank you Issac!