2023 Dodge Durango GT AWD

We had a wonderful experience working with Charlie’s Body shop! They got us in and out in a timely fashion, made sure any concerns we had were taken care of right away and had great customer service! We will definitely be returning for any service needs in the future.

I recently had the pleasure of working with Mike Feldkamp at the body shop, and I cannot express enough how impressed I was with his exceptional customer service. Despite being new to the job, Mike went above and beyond to explain in detail how the body damage on my car would be fixed. From the moment I walked into the body shop, Mike greeted me with a warm and friendly demeanor. He took the time to listen to my concerns and thoroughly inspected the damage on my car. Despite his limited experience, Mike demonstrated a remarkable level of knowledge and expertise in his explanations. What stood out about Mike was his commitment to ensuring that I understood the repair process. He patiently explained each step involved in fixing the body damage, leaving no room for confusion. He even took the time to show me visual aids and diagrams, making it easier for me to visualize the repairs. Despite the complexity of the damage, Mike's explanations were clear, concise, and easy to understand. He went the extra mile to address all my questions and concerns, making me feel confident and reassured about the repairs. His dedication to providing exceptional customer service was evident throughout our interaction. I truly appreciate Mike's professionalism, attention to detail, and his willingness to go above and beyond despite being new to the job. It is rare to find someone so dedicated and knowledgeable, especially in a relatively short period of time. I have no doubt that Mike will excel in his role at the body shop. I highly recommend Mike for anyone in need of body repairs on their vehicle. His exceptional customer service, combined with his commitment to explaining the repair process, sets him apart from the rest. I am grateful for his assistance and for making my experience at the body shop a positive one. Thank you, Mike, for your outstanding service and for going the extra mile to ensure that I fully understood the body repair process. Your dedication and commitment to customer satisfaction are truly commendable. I wish you continued success in your career at the body shop! If you are in need of body repairs for your vehicle and want someone who will explain the process thoroughly, look no further than Mike at the body shop. You won't be disappointed!

Fast and attentive Service. Got my oil changed last Wednesday, in and out within the hour, Cody kept me updated in case I needed other work done, which Thank goodness I did not need.