2016 Dodge Durango R/T AWD

I had an absolutely amazing car buying experience at Carplug VA in Alexandria, and I cannot recommend them enough! From the moment I walked in, I felt welcomed, respected, and truly taken care of. Ryan, my salesman, was phenomenal—professional, patient, and incredibly knowledgeable. He made the process smooth and enjoyable, answering every question I had without ever making me feel rushed or pressured. He truly listened to what I was looking for and helped me find the perfect vehicle: a beautiful Mercedes S550 that I’ve been dreaming of owning. The entire interaction felt like I was being helped by a friend, not just a salesperson. A huge thank you also goes to Mikey in finance, who worked his magic to make the numbers work and explained every part of the financing process so clearly. He made sure I understood all my options and felt confident in my decision. The whole experience at Carplug VA was seamless and stress-free. You can tell this team genuinely cares about their customers and takes pride in what they do. I’m beyond grateful and so excited about my new car. Thank you Ryan, thank you Mikey, and thank you Carplug VA—I’ll definitely be back and recommending you to everyone I know! ????????????

I had a great experience at The Car Plug in Alexandria, Virginia. Boris let me test drive the car and has had outstanding customer service since before I even got here. He communicated with me about everything pertaining to my car. The experience was a great one! I would recommend this place to anyone looking for a nice and affordable car at a place with exceptional customer service.