2025 Dodge Durango R/T Plus AWD

Honestly, every single thing about my experience was phenomenal. From the time I walked into the door a week ago, my parents & I were greeted & a salesman was with us promptly. Lawrence Steponitis “Larry” was hands down the best salesman I have ever encountered & had the privilege of buying a vehicle from. And I’ve had several as well as my parents. Initially, it didn’t pan out for me & I traveled back to Iowa but he worked diligently & looked for any way he could help me get the vehicle of my dreams & be affordable for a week & so did Frank, but ultimately he made it happen for me. I travelled back and picked up my 2024 Jeep Grand Cherokee Altitude today and everything was ready for me when I went in. Larry also made sure to keep his word on calling to check in on how I was liking my vehicle, how it was driving, if I had any questions, and he addressed them promptly. I also asked for a paint matched pen for touch ups that occur and he got it shipped out the next day. He also made sure to check that my Jeep app was set up and gave me the information initially to get it arranged since we were not able to do it the day I purchased the vehicle— not to his fault. As I signed papers, the gentleman whom helped was also very kind, very welcoming, knowledge & helped with the choice of gap & extended warranty. He also told me to let him know if I didn’t receive my plates in 20ish days so he could renew a temporary paper in time and so he can handle any additional business. Overall, I have nothing but positive experience with this company. But by far, Larry was phenomenal & went above & beyond. I will be returning if I ever choose to trade it or purchase another vehicle. ????

First time car buyer and let me say, Jeff was fantastic! He was funny, and genuine in helping me purchase my first ever vehicle! I 10/10 recommend Palmen Motors, if not for the wonderful service but for their family like environment! Cannot wait to continue business with Palmen Motors!! I will be referring my friends and family here moving forward!

Jeff Haines took such great care of my husband and I! This is our second purchase from him, and Palmen Motors! Jeff was personable, honest, and kind. Thank you again for such a great experience!