2020 Dodge Durango Citadel AWD

My car started misfiring on a road trip to Ohio. I went to the car dealership up the road, but they were super busy. No one talked to me. I gave up and drove to Main Street Motors. What a different experience. They greeted me right away, then the owner came out to take a look. He had it diagnosed in 5 minutes. It felt like the service of the past. Plus their technicians are very knowledgeable. I can't thank them enough. They we're able to save my engine.

I read the review from Michael Buttino. Almost had the same experience. We had car troubles on our trip to DC from Ohio. Our car gave up right in front of their shop. They quickly came out and helped me pushed it to their lot. They offered us drinks and diagnosed it quickly. Unfortunately, the damage was extensive and would the repair would have been expensive and take a long time. They offered to keep the car until I got it shipped back, which I did. They gave us a ride to the car rental place which was not close. The level of care to a stranger from Matt, Curtis and Beth was personally impactful. Other than reimbursing for the ride they didn’t charge us anything. Are the people in Hancock the nicest in Maryland or was it divine providence to come across Main Street Motors? I wish you guys much success. Thank you!

Great service! We stopped in unexpectedly after our car started throwing various error codes. They were able to accommodate us. Very helpful, honest, and quick. Highly recommended.