2023 Jeep Gladiator Rubicon

Where to begin with my long experience with Don K. Well… I bought a tried and true lemon, (not from the fine people at Don K) but from an out of state dealer. Just a year after purchasing it , I was staring at a full diesel engine replacement with an astronomical price tag (always get the warranty, people!). So , although we had to wait 8 months for this engine to arrive - the good people at Don K made sure I had a loaner to drive the entire time (which ended up being just short of a year). Special shout out to Matthew, Bill and Dexter at Jeep service. These guys dealt with me at some challenging points in my life when I didn’t think I’d ever see my vehicle again. Their kindness & professionalism really helped diffuse this mess. My rig is back on the road and running strong … thank you Don K!

I hate to tell the world who my salesman is because he was fantastic and I don’t want him to get too busy for my next purchase! lol. I have now purchased 5 vehicles from James at Don K and each and every transaction has been a breeze. They also took my older truck in on trade. They stand by their word and I trust buying my vehicles from them. I’ve also worked with their body shop and parts/service and never had an issue!

Today, Don K RAM performed the following on my '22 RAM 2500: Changed engine oil and filter Replaced engine air filter Replaced cabin air filter Inspected fuel filters Installed new engine block heater cord Performed four (4) distinct recall resolutions They did this in a half-day, for less than $360. To me, this is the hallmark of professional, responsive and ethical service. Such has been my consistent experience at Don K RAM, since purchasing the truck new from them.