2014 Ford C-Max Energi SEL

I recently purchased a used 2023 Chevrolet Bolt EV from Titus-Will and had a highly successful transaction. Like any dealership experience, you will get the best results if you come in well-informed and do the bulk of your negotiation over email beforehand. If you take that approach, this team is excellent to work with. It was worth the trip down from Kirkland to work with them. When I reached out online, they were responsive, communicative, and reasonable. They promptly provided the itemized desk sheet when requested, allowing me to review the line items with full transparency. When I requested the removal of an add-on security line item via email, they respected my decision immediately and sent an updated proposal matching my out-the-door target without any painful back-and-forth. On-site, the experience remained smooth and efficient. They gave us plenty of time to physically inspect the car and run an OBD2 battery health scan with absolutely no sales pressure. When we discovered a standard trunk accessory was missing, they showed a practical willingness to make the deal right by cleanly writing a fair $200 credit onto the final invoice. They also matched the Carvana online offer for our trade-in with only a minimal amount of haggling. The final paperwork process was relatively quick and free of the unnecessary, drawn-out delays common in vehicle purchases. Be prepared to decline the back-end products in the finance office (such as extended warranties), but otherwise, it was a straightforward, professional transaction. I wouldn't hesitate to buy from them again.

Got a Chevy with Rory and we are super happy with the service. They were quick, proffesional, honest and very effective. I looked at the car on monday and had it on friday. He went above and beyond checking out cars, driving back and forth nd making sure I got exactly what I needed! We will be coming back here for sure!

Please go see Darryl! Motivated young brother who will make sure you pick out the right car. And for this area, seeing another person of color meant the world to me! Also, much props to Sean in Finance for his help. The only thing I would say is that he was a bit rough on me and husband at first, which can be concerning, but he knows his stuff and worked magic with the numbers and interest rates. At the end of the day, perception is reality. And Darryl has a bright future ahead of him. He’s young, intelligent, and incredibly patient. If he can handle this girl from New Orleans, then he can handle anyone!