2012 Ford Focus

I had a minor incident with my 4Runner, and because Toyota of DSM lacks a body shop, they referred me to Charles Gabus Ford, their trusted partner. Charles Gabus Ford worked wonders with my car, restoring it to a pristine condition. I dropped my vehicle off to them, and in just about 10 days, they returned it to me, good as new. I did encounter a minor issue with my automatic running boards shortly after, but they promptly resolved it in a mere 10 minutes. The impeccable customer service and consistent communication throughout the process truly impressed me. Without a doubt, I wouldn't hesitate to return to Charles Gabus Ford for any future automotive needs.

The experience was very good. In my honest opinion the good folks I talk to and worked with were very helpful, understanding and just down to earth kind. The experience was insightful and I learned a lot and for that I am very grateful and humble. I will say the experience was a little scary at first since this was my first time, but I appreciate the help and information that I received!!

Miles was great to work with. He was very friendly, and knew about the features of the vehicle and explained them well. Rob was also great in the finance department. Then Britton was very informative about the tech features before we left. Thank you to you all!