2000 Ford E-Series

I generally like to wait three or more months before leaving a review for a used car dealership, just to make sure there’s nothing hidden that would make me want to take down the review. Now, in month four with my truck from Rabeaux’s, I’d like to tell you all why this is the best dealership in town. We’ve all worked with the salesmen and service team in big time dealerships before, and while they’re nice and friendly, the helpfulness generally ends a couple of weeks after purchase. Not with Rabeaux’s, and not with Mr. Scott. I purchased a used 2010 F150 directly from Mr. Scott in May of this year. There have been two incidents where he helped me when he didn’t really have to. 1. I purchased the truck with a damaged side mirror. He initially offered to replace it, but he had given me such a good deal on the truck due to my financial situation that I declined. I knew it was damaged and I still bought it because he bent over backwards to help me. He did not try to hide the broken mirror (it was cracked on the mirror, not missing or dangling or anything like that) from me at all. 2 months later, the mirror completely fell out while on the interstate (just the mirror face, not the whole side mirror panel). I called him, asked him how much it would be to replace it, and he did it for free even though I knew about the issue when I purchased it. 2. A couple of weeks ago, my shifter cable became disconnected. This is pretty common for my type of truck and isn’t really something that Mr Scott or his dealership could’ve seen when inspecting the vehicle on their own- it just happens sometimes. Regardless, it was disconnect at the shifter and not at the trans, so I couldn’t fix it myself. The big name Ford dealership said they would not work on a Ford over ten years old, so I called Mr. Scott. He sent me to a mechanic (who is also a great person and does great work) who fixed the issue very quickly and I wouldn’t have known what to do without Mr. Scott. Bottom line, if you’re going to buy a vehicle in this town, it’d better be from Rabeaux’s. They care.

Had the absolute best experience here. Traded in our vehicle and my husband left in the vehicle he wanted. Fair price. And we have not had an issue. Upon noticing a bed light out they offered to fix it. Amazing customer service. I'd go back for my next car and I'd recommend them to everyone.

Bought a truck here,Scott was great to deal with! Very honest and let me talk to previous owner,sent me pictures of the small details that he could’ve hid from me! We are out of state and so we got it shipped sight unseen,not disappointed! Thanks again Scott