2017 Ford Transit

We found a wheelchair van online at Rich’s Automotive in Reading, PA for my 2 disabled sisters who my husband and I take care of and needed a van that can transport 2 wheelchairs. We contacted Rich’s and scheduled a time to see the van, they were pleasant and informative. We drove 2 hours and the van was as described on the website and over the phone. After a test drive we purchased the van that day. The salesperson and owner were great and I would highly recommend this business. I felt they were honest and forthcoming. We have had the wheelchair van for over a week now and it has changed our lives. Thank you to Rich’s for providing this service and your kindness throughout the purchasing process.

This is the best experience I have had in Van sales. Jeff is a great salesman. Very Patient. They even bent backwards to accommodate my needs. I hope to buy Vans from them again and again. I drove the Van all the way to Maryland and the Van is super. They put 4 brand new tires on it and filled the tank up for me before I drove it out of their lot. The Customer service here is super.

I recently purchased a 2016 Honda Pilot from Rich. Let me tell you about how this came about… I contacted Rich and told him I was interested in replacing my current Honda (2011). He spent so much time with me to understand my requirements…. He asked about how I would be using the vehicle, about the space requirements I needed,, the carting around of kids paraphanelia (bikes, balls, uniforms - etc). I also told him I loved my Honda but it was just getting too small to hold our family as well as all the “stuff” necessary, and that I really wanted something that would be more comfortable on long family trips. A few weeks later - Rich called me with news that he found my car! It had all of the bells and whistles I wanted and a few which were (good) surprises! It was a color I loved and the interior was perfect. I just was so impressed with how Rich found such an exact match for me, and that it was a super, super clean car - it actually only had about 10,000 miles on it. I am just so excited with my new car. It drives like a dream and in fact gets about the same gas mileage I was getting with my old Honda. I would not hesitate to ask Rich to help me find a great car in the future! He took the time to understand what I needed and then went to work. Great customer service and beyond my expectations. Thanks Rich!