2016 Ford Explorer XLT FWD

I recently purchased a new SUV, and I worked with Dan McGrail. I recommend asking for Dan, as he was great. I loath the process of purchasing a car, with all the waiting and the run-around you sometimes get from dealerships. Working with Dan, I didn't get any of that. He was honest and straight forward, and he did a great job of aligning with what my wife and I were looking for in a vehicle. I also appreciate that he was sensitive to the fact that my wife and I had our kids with us. He was flexible, and willing to work around our schedule, which made the whole process a lot less stressful. I also appreciated the knowledge Dan had regarding incentives. I'm not sure if it's a Mike Murphy dealership-wide policy to keep their sales people up-to-date on incentives, or if Dan is just proactive, but it was really helpful knowing the incentives up front. I was shocked how little other dealership sales teams knew about incentives. Dan's incentives knowledge not only showed us that we could afford a nicer vehicle, but saved us time because we didn't have to wait until we talked to the Finance office before we knew about manufacturers incentives. Overall, my wife and I had a positive experience. Outside of Dan, everyone else was friendly and relatable, and they were all real nice to our kids, which helped.

We recently purchased a 2024 Ford Escape, and the experience was nothing short of spectacular! Our salesman, Fred, and specialist, Aaron, went above and beyond to secure an amazing deal on our trade-in. They guided us through the entire sales process with exceptional care and attention to detail. Fred and Aaron even took the time to give us a thorough tour of the vehicle, ensuring we were familiar with all its fantastic features. Their dedication and customer service were truly outstanding. If you’re in the market for a new or Used vehicle, I highly recommend seeking out Fred and Aaron. They made our car-buying experience enjoyable and stress-free!

Mike Murphy Ford has taken care of my cars since 2011. Brian and Jeremy in the Service Dept are great to work with. They always take care of me and answer any questions I may have. When you find a car dealership you trust it makes it so much easier if you have car issues.