2017 Ford Explorer XLT FWD

Definitely Highly Recommend Auto Woodlands, Inc. From the moment I stepped foot on the lot, I was greeted with a nice welcome! From there, the purchase of my 2006 Honda CR-V was a breeze! Prior to my arrival on site, with their user friendly website, I already knew what I was seeking. There was no pressure, no haggle, and the utmost patience with me too. Every step of the way, through my purchase was so easy, pleasant and everything down to the financing was clearly explained. Thank you Tino & Gabriel!! You guys are great!!! I will always recommend you. Happy :) with my new wheels and appreciate the ease of the entire process.

I gave 4 stars instead of 2 because it is an AS IS car lot and the owner was a very nice, patient individual. I drove from Katy, Tx because the perfect mom car was at this lot. Well, I thought it was the perfect mom car. It had a few blemishes, scuffs, and very minor damage but I didn’t mind for its age. Mileage was within its range for its age. No engine light on. Well taken care of vehicle from the human eye. (Definitely not by a mechanic’s eye, which I wish I had there). I test drove the vehicle and knew something was wrong but it didn’t seem like anything major. This is the 6th car that I’ve owned so I figured, I could tell when something major is wrong. I mention to the owner that it does not pick up in speed quickly and it seems the oils may be very low. Fast forward, I started to smell a strong smell the following day while driving. Totally freaked me out. I took it the auto shop and received my estimate of services. $7000 worth of work needing to be done. So, my SUV that was purchased at $16000 ended up really being $23,000. I say all of this to say, be sure you bring a mechanic out or ask can it be taken to a shop for diagnostic testing to avoid an unexpected major cost after purchase. This really sucks but again, I love and I learn. This pushed me back in goals for a few years to come, for sure. So advice to future customers, BRING A MECHANIC WITH YOU! I wanted to give my story to help future buyers who may not be able to get those underlying conditions fixed, like I am barely able to do.

Had an amazing experience at Auto Woodlands when purchasing my Mercedes. The team was professional, attentive, and made the entire process smooth and stress-free. Highly recommend them for exceptional service and a great buying experience!