2016 Ford Explorer Base 4WD

I recently purchased a car at City Volkswagen of Chicago and the entire process was smooth and hassle-free. The sales team Ray and Clemente was knowledgeable, patient, and never pressured me into making a decision. They answered all my questions, provided a fair trade-in offer, and worked with me on financing options that fit my budget. What stood out the most was their transparency throughout the process—no hidden fees or surprises. The car was in excellent condition, exactly as advertised, and the paperwork was completed quickly. I’m thrilled with my new vehicle and highly recommend City Volkswagen of Chicago for anyone in the market for a car!

Ray Cotto is a very personable and amazing sales consultant! He really listened to my car preferences and knew his inventory very well! I really appreciated his patience and knowledge throughout the process! Overall, this was an easy and pleasant car buying experience.

This buying experience was one of the best. David was awesome and had great product knowledge. I truly felt like they wanted to earn my business. Gave me a great price and good value for my trade in.