2013 Ford Explorer XLT 4x4

Purchased a vw from here a few weeks ago and I had a great experience! Everyone we spoke with was friendly and knowledgeable about the cars there. They were able to answer and questions I had about the vehicles we looked at. They printed a car fax report for my vehicle before I purchased, so I was able to see the cars history. I’m not sure if it is family owned but, it had that sort of ambiance. It wasn’t like some of the other used car dealers I have gone to. I could tell this dealer cares about their customers and isn’t just out to make a quick buck. They were also very fair with negotiation. I would highly recommend this dealer to anyone looking to buy a used vehicle!

Drove from Maryland to buy a 07 Volvo XC70 earlier this year. I was very nervous because I have had negative experiences with small auto dealers in the past. They were pleasant to work with and the car was exactly what I expected. They allowed for a pre-purchase inspection and fixed the one small issue that was discovered. Since then, I've had to replace the tires and the starter but for a 16 year old car with 150k miles I can't complain. It's ran well and recently passed a multi-point inspection. Can't wait to use the car for ski season!

At the end of May, my son purchased a 2007 Volvo S40. We suggested he get it checked out, but at 21 he was in a hurry for a new car. Within 2 days of the transaction the car dashboard was displaying transmission error codes. I contacted the owner of Coast to Coast and he was baffled because they actually drove this car around for a while and had no problems. However, he told me to take it to his repair shop, DARE Automotive in West Chester. The car spent over a week there while they worked on it and then my son got the car back. Coast to Coast covered this charge. Unfortunately, within 36 hours different transmission codes were coming up. My son took the car back to the same shop where it remained for 3 weeks. The conclusion was that the repair they did initially did not "take" and a new transmission was needed. They ordered a low mileage transmission and swapped out modules etc. Coast to Coast covered this entire repair. My son got his car back a few days ago and hopefully there are no more problems. I find it odd that an 80K Volvo had such a problem to be honest. But it is what it is. Looking over past reviews this company seems to get either really good or really bad reviews. A common thread seems to be problems with the vehicles. Our experience is that when a vehicle has a problem soon after purchase, the company will work with you to get it straightened out. If you don't give them a chance, then don't write a poor review. It has been a long process, but hopefully there are no more problems. Thank you Coast to Coast for working with us towards this solution.