2017 Ford Explorer XLT 4WD

First Class Experience From the outset, Chris Peters and Drew Teifke at Brondes Ford Toledo demonstrated their commitment to exceptional customer service, even from afar. Despite being located in Michigan while they were in Toledo, Ohio, the entire purchasing process for our 2023 Transit Trail cargo van was seamless, thanks to their dedication and efficiency. Through email, texting, and phone calls, Chris and Drew provided personalized attention, addressing all of our inquiries and ensuring that we felt supported every step of the way. Their prompt responses and clear communication made us feel confident and comfortable throughout the entire transaction. When it came time to pick up the van, our positive experience only continued to flourish. Chris and Drew greeted us warmly, as if we were old friends, and their professionalism was evident from the start. They took the time to walk us through the final details, ensuring that we were completely satisfied with our purchase. Their knowledge of the product was impressive, and they went above and beyond to ensure that we found the perfect vehicle to suit our needs. Their expertise, combined with their friendly demeanor, made the entire experience enjoyable and stress-free. We’ve already taken our Transit Trail on adventures throughout the Midwest, including a recent trip into the Upper Peninsula of Michigan and the Keweenaw Peninsula during a bona fide blizzard. Despite the challenging conditions, the van handled the roads exceptionally well. Much of the time, it seemed like the snow plows and occasional state troopers were the only other vehicles on the road! We not only safely navigated through the storm but also slept in the van overnight, feeling like two kids warm and safe in a treehouse or tall wooden ship on an adventure of a lifetime. Overall, Chris Peters and Drew Teifke at Brondes Ford Toledo exceeded our expectations with their exceptional service, whether it was through remote communication or in person. We couldn’t be happier with our purchase, and we highly recommend Chris and Drew to anyone in search of a new vehicle. Thank you both for making our experience truly outstanding! Dr. Joseph & Barbara Pellerito

I found a car through Autotrader at this dealership and I made the purchase as a MN resident. I specifically worked with John Campbell as a sales representative. He established a great rapport with me and was very thorough answering all of my questions. I had to trust him to be my eyes as I was not buying a car that I physically was able to view. I’ve never done this before. He assured us about it being a non-smoking vehicle, let us know how they acquired it, and verbally walked through the condition. We completed the transaction remotely and when we traveled to Ohio to take possession of the car, the process was flawless. The vehicle is exactly as described and we couldn’t be more satisfied!

My family and I were in the market for a new (newer) car. I've always disliked car shopping because I always feel pressured. Go see Drew Teifke! You won't feel that pressure and you will get amazing service! He listened to what we were looking for, answered every question and got us into a beautiful SPOTLESS 2021 Explorer. If you are in the market, go see Drew...you won't be disappointed!