2017 Ford Explorer XLT 4WD

Service at Palmen Jeep of Racine is always excellent. Patty is our service adviser but the entire team is super. During shortages they've found us a lift kit and tires that were backordered and the installs and services were always on time, professional and friendly. This visit was for a small recall and went 100% perfectly and timely - thank you team Palmen. Our Pink Wrangler thanks you as well.

I made a purchase today I didn’t think I’d make in a million years. An even after my frustration (not knowing or understanding the details of this process) Chris, Matt, a Steve smiled through it an explained everything to a point i completely understand a was happy with. An after sometime they worked their magic and lined me up not only in the vehicle I had my heart set on but also in a financial aspect. I couldn’t be happier! Thank you for putting up with all my confusion.

After having been able to make a Saturday appointment with only short notice, my oil change/tire rotation went quickly and smoothly as usual. As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Palmen for all my new Jeeps, and see ONLY Patti for all my service needs. Thanks Palmen, keep up the good work!