2018 Ford Explorer XLT 4WD

We were having an issue with a promise made at the dealership we purchased our vehicle from. After the papers were signed we found an issue, the salesman said “I’ll take care of it & make it right” several messages to the sales rep & manager of the dealership with no response Luther Corporate took care of the issue. This is the first time we had an issue with a Luther Dealership. Luther Corporate and Luther Collision & Glass in Brooklyn Park were great. Thank you

I bought a 2006 Mazda 3 Hatchback, one of my favorite cars ever since I was a teenager, here at Brookdale Luther. The saleswoman, Jill was nothing but honest and forthright, and I enjoyed my shopping and buying experience here, and the car is awesome. However. A month and a half after I bought the car, the engine mysteriously destroyed itself from the inside-out, having eaten all of it's oil with no warning light; despite the oil change and full service check at Luther before purchase. Their check was thorough and maintenance well-done, so I cannot fault them for that, as after this tragic event they agreed to pay half of the cost to replace the engine with a new re-manufactured engine, even though their 30-day warranty had just barely expired when it happened. I appreciate their backing of their product and service.