2018 Ford Explorer XLT 4WD

Bob Murphy (sales) was friendly and made us feel relaxed and comfortable in our overall experience in purchasing a new vehicle. Rebecca Grunwald (finance) was exceptionally pleasant and helpful to work with. Alex in service was friendly and personable as we discussed a few accessory items. Wonderful experience overall and highly recommend Apple Ford.

Our family loves Apple Ford. We have purchased three cars from them and all three transactions were great. We have consistently taken our cars to get serviced as well. Fair prices, friendly staff, fast service. They are honest about what work needs to be done. Recently we had them come to our house to care for our car via their mobile service. Jacob arrived on time, took great care of the car, finished the job on time and even identified my battery was running low and I had a warranty for it. Asked to go get it and bring it back in an hours time. He stayed true to his word. Very impressed. I point everyone in their direction.

Follow my purchase of used vehicle from Apple Ford Shakopee there were few minor items we needed to address. My service advisor, Jim Perrson has been nothing short of fantastic. Always pleasant, a patient listener, quick to respond with actions and service that was above and beyond. He didn't know me prior to my purchase, but as the saying goes " I feel like I have a friend in the car business." Jim, well done and keep up the great work. You've really raised the bar in customer service! Gratefully, Jeff from Lakeville