2017 Ford Explorer Limited 4WD

Absolutely fantastic interactions and great communication. I did not purchase a vehicle so this isn't a "paid" review, but after dealing with MANY dealerships this is one out of only two that was truly pleasant to work with. Thank you for the honesty and transparency (Thanks Zach!)

Thanks for the easy and fast process on our recent purchase. Great job! Thanks to Mark Warner. If you're looking for a vehicle, give him a call.

I can't say enough good things about this dealership and Zach Courtad in particular. I had been searching online for available vehicles that I wanted and got into contact with him over a few in particular. He was responsive both via e-mail and text and wasn't pushy at all to come in person (I live an hour and a half away with 2 kids less than 4 years old so in-person visits weren't going to happen without a good deal lined up). He responded to me at all hours of the day and matched a fantastic price I found on another vehicle further away and the one they had on the lot had more features so technically he beat the other dealer without any hassle and that speaks to his boss/owner as well. They were more concerned with earning a customer who was willing to go over 8 hours away to another state to get a vehicle and, as long as I want a Ford, he'll be who I go to. He answered a million questions I asked him over the course of nearly 2 weeks as I hemmed and hawed over my options. When I ultimately made the trip to pick up the truck, it was waiting for me, all recalls, updates, and check-ups complete and washed and ready to go. He tossed me the keys to allow me to go for a spin on my own and when I came back, immediately sat me down with the sales manager with the exact same numbers he had told me via e-mail, trade-in and all. He transferred my plates for me, swapped my personal keychains onto the new keys, and even offered to move my tonneau cover for me but I had already taken it off at my house. He ran my credit for me a few hours before I came so that my visit was seamless and quick. I have zero regrets about the time I put into searching for the right dealer because not only did I get an even better price than I expected, the process was so easy, smooth, and stress-free. I highly recommend purchasing a Ford vehicle from Mathews.