2020 Ford Explorer ST 4WD

Bought two used vehicles here, both excellent experiences. They were fast and didn’t try to upsell on loads of junk. They ended up beating my bank in interest rates both times so I financed through them. There were no hidden issues on either vehicle, and the process was quick and painless and the salesfolk were honest and not pushy. Second vehicle was a Mach-e and they were very upfront and honest about the “quirks” of the car, the limitations, and what to expect from all electric. Got a great price on both vehicles.

Had a great experience there. My car had trouble on the way to Louisville from PA, and I needed it fixed quickly so my travel plans were not interrupted. They were the only Ford Service group that would see my car on short notice and they fixed the issue. They were friendly and reasonable.

The entire staff is hands down the best. They treat you like family and go above and beyond to make sure you’re satisfied with your purchase. I had the pleasure of working with James W & he really went out of his way to ensure I had the best experience. I’m forever grateful for everyone at James Collins Ford.