2023 Ford Explorer ST 4WD

I recently had the pleasure of working with Jesse Clark at Ford of Downtown LA for service on my vehicle, and I couldn't be more impressed. Jesse's professionalism, knowledge, and genuine care for customers truly stood out. He went above and beyond to ensure that my service needs were met promptly and efficiently. His attention to detail and excellent communication throughout the process made the experience seamless and enjoyable. I highly recommend Jesse to anyone seeking exceptional service at Ford of Downtown LA.

John was so outstanding! Excellent customer service! Amazing energy! I was so impressed with how much knowledge he had regarding the mustang mach e(more than the other dealerships that i had encountered) I really appreciated the daily services updates I received via text. He truly should be promoted to educating all services members at other Ford dealerships.(The service I received at other dealerships could not compare) He gave me white gloves service at a Ford Dealership. I was so impressed!!!!

I had a great experience getting service for my car here. My advisor Jesse Clark was super friendly, attentive, and helpful in answering all my questions + getting me in and out efficiently. I have needed to come in a couple of times in the last month, and both experiences have been amazing. I also liked how Ford keeps you updated with everything via text. Will def be back for all my other car needs. Thanks Jesse!